Customer Experience

Happy customers, businesses that grow

Improve your customer service from a single platform with AI, automation and personalized experiences

Companies that already They climb with Celeru

Our solution for
Customer Experience

With Freshworks + Celeru, every interaction becomes an opportunity to build loyalty and improve efficiency.

Freshdesk

Centralized and automated customer support.

Freshservice

Agile and organized internal support.

Freshchat

Real-time conversations with bots and humans.

Why choose choosing Freshworks with Celeru?

At Celeru we don't just implement, we integrate Freshworks into your support operation to improve every interaction:

Integration with your channels and systems

Automation with AI adapted to your business

Expert support from day one

Benefits keyword by Freshworks

Your customer service, faster, more efficient and frictionless. With Freshworks, you'll achieve:

Less operational burden with ticket and response automation.

Omni-channel support without changing platforms.

Satisfied customers with personalized interactions.

Real-time analysis for strategic decisions.

This is how we help transform attention in your industry.

Improve your project management with up to 97% more efficiency and double operational performance with optimized workflows.

Retail & Ecommerce

Reducing response times with Freshdesk.

Financials

Security and fast support with Freshchat.

Telecommunications

Intelligent self-service with chatbots.

SaaS and Technology

Proactive support with predictive analytics.

Education

Automated student support and efficient query management with Freshdesk.

Cheers

Immediate patient care with chatbots and appointment automation with Freshchat.

Utilities

Optimizing customer support with AI and intelligent self-service in Freshdesk.

A software recommended by experts Of the industry

Take your business to the next level

Fill out the form and discover how to transform your operation